General terms
1.1. This Privacy Policy explains which categories of personal data we collect from players, why we collect them, and how we use that data to run the games and services offered on this Website. Anything stated here forms part of the Terms and Conditions and, together with them, is the binding agreement between you and ReelXBet.
1.2. By opening a Player Account on the Website, you confirm that you accept this Privacy Policy. If you do not agree with any part of it, please do not create an account and do not share your personal information with us.
1.3. We may adjust this Policy from time to time. When we do, we will do our best to flag material changes on the Website. Continuing to use ReelXBet after an update means you accept the new version, so a periodic re-read is worth your time.
Data we collect
2.1. When you register or play, we collect what we need to run your account safely: your name, date of birth, email address, chosen username, a hashed password, wallet addresses used for deposits and withdrawals, and — when required for compliance — identity documents.
2.2. We also record technical information automatically: IP address, device and browser type, referring URL, timestamps and interactions with the site. This is standard for any web service and helps us keep the platform stable and secure.
- Account data — everything you provide when signing up or updating your profile.
- Transactional data — deposits, withdrawals, bets and game outcomes tied to your account.
- Technical data — device, network and interaction signals collected passively.
How we use it
We use your data to operate the Casino, verify your identity where required, process deposits and payouts, fight fraud and money laundering, meet regulatory obligations, and — with your permission — send you news about promotions and product changes.
We never sell your personal data. Full stop.
Your rights
Subject to local law, you have the right to:
- Access the personal data we hold about you.
- Correct anything that is wrong or outdated.
- Ask us to delete your data, within the limits of our regulatory obligations.
- Withdraw marketing consent at any time.
- Export your data in a portable format.
Reach out via the contact details in Section 08 and we will respond within a reasonable time frame.
Data security
We use industry-standard controls to protect your data: TLS in transit, strong hashing for credentials, segregated access, activity logging, and regular security reviews. No system is 100% impregnable, but we take reasonable and continuous steps to keep the risk low.
If a breach ever affects your data, we will notify you and any relevant regulators without undue delay.
Contact us
Questions, corrections, deletion requests? Reach us at privacy@reelxbet.com and we will point you to the right person. For general help, our support team is available 24/7 inside the Casino.